- Return Eligibility
MAGGICHAPPENS WITH SUSHMAA GSHARMA offers a hassle-free 3-day return policy on eligible items. To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unused, and in the same packaging as received.
- The return request must be initiated within 3 days of receiving the item.
- Items excluded from our return policy include [list any excluded items or categories].
- Return Process
To initiate a return, please follow these steps:
- Contact our customer service team at within 3 days of receiving your order to request a return authorization.
- Provide your order number, item(s) you wish to return, and reason for the return.
- Once your return request is approved, we will provide you with a return authorization number and instructions on how to proceed.
- Pack the item securely in its original packaging and include any accessories or documentation that came with the product.
- Ship the item back to us within 3 days of receiving the return authorization. The return shipping costs are the responsibility of the customer, unless the return is due to our error or a defective item.
- Inspection and Refund
Upon receiving the returned item, our team will inspect it to ensure it meets our return eligibility criteria. If the return is approved, we will process a refund.
Refunds will be issued for the purchase price of the item(s) returned, excluding any shipping fees or additional charges. Please note that refunds may take 5 – 7 working days to reflect in your account, depending on your bank or payment provider.
- Exchanges
We do not offer direct exchanges. If you wish to exchange an item for a different size, color, or model, please initiate a return for the original item and place a new order for the desired item on our website.
- Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team for assistance.
- Email ID – technicalsushmaa@gmail.com
- Contact no – +91 8506069152
